The job is the unit of analysis, not the custome - Deepstash
The job is the unit of analysis, not the custome

The job is the unit of analysis, not the custome

  • Traditional market research segments customers by age, income, or behavior.
  • JTBD segments by the job people need done.
  • A 25-year-old and a 65-year-old might hire the same product for the same job, despite having completely different demographics.

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anunjayy

I decode Productivity, Personal Development, and Money Mindset into sharp, practical ideas you can act on. Simple shifts. Real change

The Jobs-to-be-Done (JTBD) framework revolutionizes product development by focusing on the job customers hire products to accomplish, rather than customer demographics or product features.

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